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Pharmacy Supervisor

International Medical Corps

Jordan, Amman

International Medical Corps relieves the suffering of those impacted by war, natural disaster & disease by delivering vital health care & training.

Job Description


Job Description

Job Title:       Pharmacy Supervisor

Report to:      Clinic Manager

Location:       Zaatari Camp


International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.


Scope of Work:

Ensuring general functioning of the pharmacy and supervising pharmacy supply chain processes in accordance with IMC standards, protocols and procedures, in order to ensure its efficiency and operating availability.


  1. Stock management:
  • Ensuring optimum storage conditions for the medical stock in accordance with IMC guidelines. This includes implementing or continuing quality controls and records to comply with good storage conditions in the facility (Temperature, Humidity and Light exposure). The Pharmacy supervisor will ensure compliance with the protocols and SOPs as well as raise alerts in case of any conflict with national regulations for stock management.
  • Coordinating the delivery, reception and recording of pharmacy orders, in close coordination with the logistics department, updating stock files and informing line managers on their status (shortfalls, over-stocking, expiry dates), in order to permanently ensure security stock levels and ensure efficient management of stock.
  • Ensuring spot checks, weekly partial inventories and monthly full inventory in accordance with the IMC guidelines and updating the inventory record into Pharmacy Information Management System (PIMS).
  • Recording all items received and issued in computer (PIMS) and reporting on drug consumptions and medical equipment dispensed according to protocols, informing on unusual patterns as well as forecasting future needs, in order to rationalize the budget and to ensure availability.
  • Keeping records of GIOs, Waybills, GRNs documents for all medical supplies related processes in Pharmacy.
  • Anticipating any potential shortages of drugs and medications and informing the Clinic Manager and alerting the Pharmacy manager to meet the needs.
  1. Management of End User Units:
  • Ensuring appropriate order periodicity for the end user units and optimizing the supply to the units.
  • Ensuring Standardized drug list for the end user units in collaboration with the clinic manager and under the guidance of pharmacy manager.
  • Ensuring weekly inventory at the end user units and supporting the staff in generating the order to the pharmacy.
  • Monitoring and analyzing orders of depending end user units in order to avoid ruptures of stock or having expired drugs.
  1. Rational Drug Use:
  • Supporting the Clinic Manger in conducting prescription audit when needed.
  • Following the trend of consumptions in the facility and alerting the Clinic Manager in case of any deviations from the normal trend.
  • Monthly reporting on special medications including Antibiotics.
  1. Administrative Management:
  • Supervising, with the HR department, the associated processes (sizing, staff shifts, recruitment, training, performance evaluation, development and internal/external communication) of the pharmaceutical team, in order to ensure both the sizing and the amount of knowledge required and to improve their dispensing capabilities.
  • Assisting in training of nursing staff regarding dispensing of drugs and their side effects
  • Prepare the monthly schedule for Pharmacists.
  • Manage the related team administratively including leave plan preparation, schedule changes, staff attendance and staff appraisal in coordination with referral team supervisor.
  • Continue self-education to adhere with national/international standards and new advancements in the field of general practice and other relevant medical areas
  • Perform other duties as assigned by supervisor.

Qualifications & Skills:

  • Bachelor degree in Pharmacy
  • Not less than 3 years of experience
  • NGOS experience is preferred

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”

This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed


Employement Type : Full time
Minimum Experience : 3
Minimum Experince Years : 3
Country : Jordan
City : Zaatari
Job Location : Zaatari

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Posted by

Deema Rasheed


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