New Vacancy

Jordan Road Travel and Tourism

Jordan Road Travel and Tourism

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Job Description

Providing general and specific advice about different travel destinations

Employement Type : Full time
Minimum Experience : 3
Minimum Experince Years : 3
Country Jordan
City : Amman
Job Location : Amman

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Required Skills

• Full knowledge on how to operate Amadeus and Galileo ticketing systems.
• 24/7 customer service

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Responsiblities

• Providing general and specific advice about different travel destinations
• Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
• Making arrangements for transport, accommodation, tours, and activities upon customer preferences
• Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements
• Using the computer database to research information about hotel accommodation fares and hotel ratings
• Performing general administration tasks
• Dealing with and documenting complaints in an efficient and diplomatic manner
• Planning and advertising different promotions
• Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
• Evaluating customers’ holidays and issuing appropriate feedback forms
• Good interpersonal skills
• Enthusiasm
• The ability to work well as part of a team
• The ability to cope under pressure
• Good IT skills
• Competent organizational skills
• Flexibility in working hours
• Confidence
• Good sales skills, both over the telephone and face-to-face
• A competent grasp of geography
• Other Languages is a plus

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